Technical Project Manager ID:9115178585
Now hiring in Port Washington, WI COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behindTo do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobsWith over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coastsThe organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goalsWe believe the organization's most precious resources are its peopleWe pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its peopleWe are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we servePosition Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programsThe role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery servicesThis role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC)Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to timeClient Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology ServicesThis includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer baseYou will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reportingYou will work with developers to implement our technology products including developing an understanding of our Web, backend and database systemsAccount Management, Project Management, Risk Management and Budget ManagementTechnical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT SystemsManage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestoneDevelop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed.Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.)Collaboration and Support PM's and other personnel involved in respective account client implementations and operations.Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD)Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.)Managing and assisting quality assurance activities for your accountsParticipate in Testing code, review, and implemented products as neededWork directly with both our clients, set appropriate expectations and own the success of the project implementations.Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking.Performs other duties as assigned by the VP of CEP Solutions.Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred)3
years of related experiencePrevious exposure to Project Management methodologies and associated toolsStrong Data Analytics skillsPrevious customer service/account management experience preferred Experience with energy efficiency program implementation preferredProficiency in applicable process documentation tools (Visio, or equivalent) preferredProficiency in applicable project scheduling tools (MS Project, or equivalent) preferredAdvanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plusRequired Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC).Excellent understanding of Confluence, Jira Systems, Kanban board and SharePointWorking experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT SystemsPreferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra.Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analyticGood understanding of database, Tables and columns, proficiency in SQL preferredThe ability to work independently; collect data, analyze information, produce templates and reportsAbility to demonstrate and communicate the functionality of our technology offerings.Effective ability to work directly with clients and their customer base as required.Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve any issues with PMs, customers and trade alliesStrong customer service and communication skills.Must be able to handle a wide work variety and work in a fast-paced environment.Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams.Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.Committed to diversity and inclusionReliable transportationLicenses & Certifications PMP preferred but not requiredValid driver's licenseTravel Requirements Willingness to travel up to 30%Estimated Wage Range:
$82,900 - $110K
Benefits Include:
Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to lift up to 10 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shockNote:
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this positionThe above information describes the general duties and requirements necessary to perform the principle functions of the positionThis shall not be construed as a detailed description of all the duties and requirements that may be necessary in this positionAn Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehiclesThe Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoringOur Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company VehiclesThe primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement. Recommended Skills Operations Leadership Timelines Project Life Cycle Project Management Phases Corporate Project Management Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
years of related experiencePrevious exposure to Project Management methodologies and associated toolsStrong Data Analytics skillsPrevious customer service/account management experience preferred Experience with energy efficiency program implementation preferredProficiency in applicable process documentation tools (Visio, or equivalent) preferredProficiency in applicable project scheduling tools (MS Project, or equivalent) preferredAdvanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plusRequired Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC).Excellent understanding of Confluence, Jira Systems, Kanban board and SharePointWorking experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT SystemsPreferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra.Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analyticGood understanding of database, Tables and columns, proficiency in SQL preferredThe ability to work independently; collect data, analyze information, produce templates and reportsAbility to demonstrate and communicate the functionality of our technology offerings.Effective ability to work directly with clients and their customer base as required.Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workloadAbility to identify and resolve any issues with PMs, customers and trade alliesStrong customer service and communication skills.Must be able to handle a wide work variety and work in a fast-paced environment.Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams.Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.Committed to diversity and inclusionReliable transportationLicenses & Certifications PMP preferred but not requiredValid driver's licenseTravel Requirements Willingness to travel up to 30%Estimated Wage Range:
$82,900 - $110K
Benefits Include:
Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controlsAbility to lift up to 10 poundsNoise Level is typically moderateEmployee could be exposed to fumes and/or airborne particles and risk of potential shockNote:
Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this positionThe above information describes the general duties and requirements necessary to perform the principle functions of the positionThis shall not be construed as a detailed description of all the duties and requirements that may be necessary in this positionAn Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehiclesThe Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoringOur Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company VehiclesThe primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement. Recommended Skills Operations Leadership Timelines Project Life Cycle Project Management Phases Corporate Project Management Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
